Privacy

How NEAT Ethical handles your information.

What we collect, why we collect it, who we share it with, how long we keep it, and the rights you have over it.

Jump to a section13
  1. 01Information We Collect
  2. 02How We Use Your Information
  3. 03Information You Provide Through Applications and Forms
  4. 04Cookies and Similar Technologies
  5. 05How We Share Information
  6. 06Data Security
  7. 07Account Security
  8. 08Data Retention
  9. 09Your Rights
  10. 10Third-Party Websites and Services
  11. 11Children’s Privacy
  12. 12Changes to This Privacy Policy
  13. 13Contact Us

Last updated 9 September 2026

NEAT Ethical Investments (“NEAT Ethical”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information of our website visitors, prospective customers, investors, customers, and other users of our services.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, use our investor dashboard, apply for or access our services, communicate with us, or otherwise interact with NEAT Ethical Investments.

By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us or that is generated when you use our website and services.

Depending on your interaction with us, this information may include:

  • Full name
  • Email address
  • Phone number
  • Residential or business address
  • Date of birth and other identification information where required
  • Bank account or payment information where applicable
  • Information submitted through investment, funding, registration, contact, or other application forms
  • Account and profile information
  • Communications and correspondence with NEAT Ethical
  • Information required for identity verification, compliance, risk assessment, or other legitimate business purposes

We may also automatically collect certain technical information when you use our website, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Time and date of visits
  • Referring pages or websites
  • Cookies and similar technologies

How We Use Your Information

We may use your information to:

  • Create and manage your account
  • Provide access to our investor dashboard and other digital services
  • Process applications, enquiries, investments, funding requests, or other transactions
  • Communicate with you regarding your account or relationship with us
  • Respond to enquiries and support requests
  • Verify identity and information where necessary
  • Conduct internal assessments, compliance procedures, and risk management
  • Improve our website, services, systems, and customer experience
  • Monitor and prevent fraud, misuse, unauthorized access, and other security incidents
  • Meet legal, regulatory, accounting, and reporting obligations
  • Send important service-related notices
  • Send marketing or promotional communications where permitted by law and subject to your communication preferences

We will only process personal information where we have a legitimate legal basis to do so.

Information You Provide Through Applications and Forms

When you submit information through an application, enquiry, registration form, calculator, contact form, or other feature on our website, you authorize NEAT Ethical to use that information for the purpose for which it was provided and for other legitimate purposes connected with providing, administering, or improving our services.

You are responsible for ensuring that information you provide to us is accurate, complete, and up to date.

Providing false, misleading, incomplete, or fraudulent information may affect your ability to access our services.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand how visitors use the website, maintain user sessions, enhance security, and improve the overall user experience.

Cookies may help us remember preferences and understand website traffic and usage patterns.

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or availability of some parts of our website or services.

How We Share Information

NEAT Ethical does not sell personal information as a business commodity.

We may disclose or share information where necessary with:

  • Employees and authorized representatives of NEAT Ethical
  • Professional advisers, auditors, and consultants
  • Technology, hosting, payment, communication, identity verification, and other service providers
  • Financial institutions and other parties involved in processing authorized transactions
  • Regulatory authorities, government agencies, or law enforcement authorities where required or permitted by law
  • Other parties where disclosure is necessary to protect our rights, property, customers, or the security of our systems
  • Any successor, purchaser, or relevant party in connection with a restructuring, merger, acquisition, or transfer of business assets, where legally permitted

We require appropriate parties handling information on our behalf to protect such information and use it only for authorized purposes.

Data Security

We take reasonable technical, organizational, and administrative measures to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction.

These measures may include access controls, authentication mechanisms, system monitoring, and other appropriate security practices.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. While we take reasonable steps to protect information, we cannot guarantee absolute security.

You are responsible for protecting your account credentials and should not share your password or login information with unauthorized persons.

Account Security

Where you have access to an investor dashboard or other account-based service, you are responsible for maintaining the confidentiality of your login credentials.

You must notify us promptly if you believe that:

  • Your account has been accessed without authorization
  • Your password or credentials have been compromised
  • You suspect fraudulent activity involving your account

NEAT Ethical may take reasonable steps to protect an account where unauthorized access or suspicious activity is detected.

Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our services
  • Maintain business and customer records
  • Meet legal, regulatory, accounting, tax, and compliance obligations
  • Resolve disputes
  • Enforce agreements
  • Protect our legal rights and legitimate interests

The period for which information is retained may vary depending on the nature of the information and the purpose for which it was collected.

Your Rights

Subject to applicable law and any applicable limitations, you may have rights concerning your personal information, including the right to:

  • Request access to certain personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of information where applicable
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent
  • Request information about how your personal information is processed

Some requests may be subject to legal, regulatory, contractual, security, or operational requirements.

To exercise applicable privacy rights, please contact us using the contact information provided on our website.

Third-Party Websites and Services

Our website may contain links to third-party websites, services, or platforms.

NEAT Ethical is not responsible for the privacy practices, content, security, or policies of third-party websites or services. You should review the privacy policies of those third parties before providing them with personal information.

Children’s Privacy

Our services are not intended for individuals who are not legally eligible to enter into the relevant agreements or transactions offered by NEAT Ethical.

We do not knowingly collect personal information from children in connection with services that require legal or contractual capacity.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, operations, legal requirements, or privacy practices.

Any updated version will be published on our website with a revised “Last Updated” date.

Your continued use of our website or services after an updated Privacy Policy becomes effective may be subject to the updated policy, to the extent permitted by applicable law.

Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the way NEAT Ethical handles personal information, please contact us through the contact channels provided on our website.

NEAT Ethical Investments

Questions about this document, or a request relating to your information? Reach the team directly.

Where a signed investment or funding agreement covers the same subject as this document, the terms of that agreement apply to the transaction it governs.