NEAT Ethical Investments (“NEAT Ethical”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information of our website visitors, prospective customers, investors, customers, and other users of our services.
This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, use our investor dashboard, apply for or access our services, communicate with us, or otherwise interact with NEAT Ethical Investments.
By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us or that is generated when you use our website and services.
Depending on your interaction with us, this information may include:
- Full name
- Email address
- Phone number
- Residential or business address
- Date of birth and other identification information where required
- Bank account or payment information where applicable
- Information submitted through investment, funding, registration, contact, or other application forms
- Account and profile information
- Communications and correspondence with NEAT Ethical
- Information required for identity verification, compliance, risk assessment, or other legitimate business purposes
We may also automatically collect certain technical information when you use our website, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Time and date of visits
- Referring pages or websites
- Cookies and similar technologies
How We Use Your Information
We may use your information to:
- Create and manage your account
- Provide access to our investor dashboard and other digital services
- Process applications, enquiries, investments, funding requests, or other transactions
- Communicate with you regarding your account or relationship with us
- Respond to enquiries and support requests
- Verify identity and information where necessary
- Conduct internal assessments, compliance procedures, and risk management
- Improve our website, services, systems, and customer experience
- Monitor and prevent fraud, misuse, unauthorized access, and other security incidents
- Meet legal, regulatory, accounting, and reporting obligations
- Send important service-related notices
- Send marketing or promotional communications where permitted by law and subject to your communication preferences
We will only process personal information where we have a legitimate legal basis to do so.
Information You Provide Through Applications and Forms
When you submit information through an application, enquiry, registration form, calculator, contact form, or other feature on our website, you authorize NEAT Ethical to use that information for the purpose for which it was provided and for other legitimate purposes connected with providing, administering, or improving our services.
You are responsible for ensuring that information you provide to us is accurate, complete, and up to date.
Providing false, misleading, incomplete, or fraudulent information may affect your ability to access our services.
Data Security
We take reasonable technical, organizational, and administrative measures to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction.
These measures may include access controls, authentication mechanisms, system monitoring, and other appropriate security practices.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. While we take reasonable steps to protect information, we cannot guarantee absolute security.
You are responsible for protecting your account credentials and should not share your password or login information with unauthorized persons.
Account Security
Where you have access to an investor dashboard or other account-based service, you are responsible for maintaining the confidentiality of your login credentials.
You must notify us promptly if you believe that:
- Your account has been accessed without authorization
- Your password or credentials have been compromised
- You suspect fraudulent activity involving your account
NEAT Ethical may take reasonable steps to protect an account where unauthorized access or suspicious activity is detected.
Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide our services
- Maintain business and customer records
- Meet legal, regulatory, accounting, tax, and compliance obligations
- Resolve disputes
- Enforce agreements
- Protect our legal rights and legitimate interests
The period for which information is retained may vary depending on the nature of the information and the purpose for which it was collected.
Your Rights
Subject to applicable law and any applicable limitations, you may have rights concerning your personal information, including the right to:
- Request access to certain personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of information where applicable
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- Request information about how your personal information is processed
Some requests may be subject to legal, regulatory, contractual, security, or operational requirements.
To exercise applicable privacy rights, please contact us using the contact information provided on our website.
Third-Party Websites and Services
Our website may contain links to third-party websites, services, or platforms.
NEAT Ethical is not responsible for the privacy practices, content, security, or policies of third-party websites or services. You should review the privacy policies of those third parties before providing them with personal information.
Children’s Privacy
Our services are not intended for individuals who are not legally eligible to enter into the relevant agreements or transactions offered by NEAT Ethical.
We do not knowingly collect personal information from children in connection with services that require legal or contractual capacity.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, operations, legal requirements, or privacy practices.
Any updated version will be published on our website with a revised “Last Updated” date.
Your continued use of our website or services after an updated Privacy Policy becomes effective may be subject to the updated policy, to the extent permitted by applicable law.
Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or the way NEAT Ethical handles personal information, please contact us through the contact channels provided on our website.
NEAT Ethical Investments
Questions about this document, or a request relating to your information? Reach the team directly.
Where a signed investment or funding agreement covers the same subject as this document, the terms of that agreement apply to the transaction it governs.
